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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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  Customersupport: Requesting help with a product or service, an issue, or seeking clarification on how to use something.

  • Making purchases: Placing an order, especially if it's a custom or complex request.

  • Providing feedback: Sharing positive reviews or constructive criticism on products, services, or the overall customer experience.

  • Reporting problems: Reporting a bug, a faulty product, a service failure, or a problem with a recent transaction.

  • Inquiries and information: Asking general questions about products, services, or policies, and requesting information not easily found on the website.

  • Invoicing and billing: Inquiring about an invoice, disputing a charge, or resolving billing discrepancies.

  • Partnerships and collaborations: Reaching out to propose a partnership, collaboration, or business opportunity.

Florida ,USA 

Privacy Policy 

  1. Information Collection - Personal data, location (foreground/background for drivers), trip details, device data, payment info

  2. Usage - Account management, connecting riders/drivers, trip tracking, fare calculation, safety, support

  3. Sharing - Between users for rides, with law enforcement when required, with your consent

  4. Security - Administrative, technical, and physical measures

  5. Your Rights - Update account info, control location permissions, request account deletion

  6. lawful activity.

Accessibility Statement

Terms & Conditions

Refund Policy

 

 

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